Author: Sanchez, MM
Abstract: This research investigated the quality of communication between doctors and patients of the Public Health Services in the city of Seville, Spain. Two hundred and twenty-eight doctors were selected at random from all of the clinics in the city for interviews. The interviews were guided by a specially composed questionnaire, which obtained answers to 30 variables grouped under four headings: variables which influence doctor-patient communication, interest in the consultation, information used in the consultation, and qualities of doctor-patient communication. Chi-squared tests were carried out on the different groups, which confirmed the objectives proposed in the investigation - among which was the need to set up communications training programs for doctors in order to improve their communication skills.
Source: SOCIAL BEHAVIOR AND PERSONALITY
Publication Year: 2001
Volume: 29
Issue nr: 1
Pages: 63 - 70